The approver who skipped every check-in

You built the readout the ops lead asked for. The VP who has to sign it off skipped every check-in, has not opened the deck, and has twenty minutes.

You are

A solutions engineer at a data-analytics platform, presenting a four-week pilot readout.

The situation

Lena Okonkwo, Director of Operations, ran the pilot to cut her team's manual reporting from twelve hours a week to three. She invited her VP of Engineering, Raj Mehta, who approved the pilot but was not in any of the check-ins. Raj has twenty minutes before his next meeting. Lena is enthusiastic. Raj has said hello and opened his laptop.

What you want out of it

Find out what Raj actually needs from this readout, show only what answers that, and leave with a security review scheduled — not a feature tour.

What you already know

• — The pilot succeeded on Lena's metrics: reporting time down 75%.
• — Raj approved the pilot but was not in weekly check-ins.
• — You have twenty-five minutes and a twelve-slide deck Lena asked for.
• — The product stores customer data in US and EU regions.

4 things they won't volunteer, 2 of them buried.