Live voice · 20 scenarios
Somebody picks up who wants something, knows things they won't tell you, and gets harder when you handle them well. Then you find out, line by line, exactly where the call turned.
One complete twelve-minute call, scored, with the whole debrief. Google sign-in, no card. Then $9 a call or $19 a month.
Sample debrief · The offer call
How it ended
Accepted on the spot
The fastest way to leave money on the table.
2 of 6 objectives met
What Helena wasn't telling you
“The band for this level goes to 108. I've got room to move without asking anyone.” Never came out.
Where it turned
“That sounds great, yes — I'm happy with that.”
She had room to 108 and an approved signing bonus. Ninety seconds in, both stopped being available.
Try “Thank you — I'm glad the team felt that way. Before I respond to the number, can I ask what the band for this level looks like?”
Every counterpart here is holding things back — a budget, a deadline, the actual reason. Each one has a condition, and the condition is a question you have to think of. Ask properly and it comes out. Don't, and it never does, and the debrief shows you exactly what you walked past.
01
Four or five facts per scenario, one or two buried deep. Never volunteered, never hinted at. The whole exercise is earning them.
02
Pitch before you diagnose and they go cold — you feel it in the call rather than reading it in a rubric afterwards.
03
Different mood, different lead objection, and your last debrief's one instruction waiting in the room when you come back.
Practise in any of 47 languages — pick yours in the lobby. The counterpart, the pressure and the scoring are the same in all of them.
Each family has its own scoring — a discovery call is not graded like telling someone their project is being shut down.
Thirty minutes with someone who agreed to this call so an internal referral would stop asking. There is a real problem underneath. She will not lead with it.
Natasha · 20 min
He filled in the form, he's friendly, he'll happily take a demo. There may be nothing here at all, and finding that out in twenty minutes is the skill.
Tom · 15 min
The price objection that isn't about price. Answer it with an ROI case and you will lose politely.
Michael · 15 min
The incumbent is fine. Nobody switches from fine. Find the thing that isn't fine without ever criticising a competitor.
Rachel · 15 min
He has been down for four hours, it is the third time, and he has already been promised this was fixed. The fix is easy. He is not.
Gordon · 12 min
You deleted eight months of her work. There is no backup. Nothing you can offer fixes it, and the call still has to end somewhere.
Elena · 12 min
For teams
Assign calls, run cold certifications where nothing shows on screen, and see which objective your team keeps missing — then re-run it with exactly the people who missed it.
Start with the offer call — free, complete, and scored the same way a paid one is.
Take your first call free