Roleplay · practice calls
Practise hard conversations out loud,
with someone who talks back.
Sales calls, salary negotiations, tough feedback, angry customers. Pick the conversation, take the call, and get told exactly what to fix.
Your first call is free. Sign in with Google, no card.
1,400+ roleplay sessions purchased
The VP who took the meeting to be polite
Natasha · VP of Operations, Calder Freight
You said
“Sixty depots now, from forty. How does scheduling actually work across them today?”
Natasha
“Honestly, it hasn't changed at all. It's still regional managers with their own spreadsheets.”
She just gave you something. Follow it, don't pitch.
- Establish how scheduling actually works today
- Get a number on what it costs
- Find the deadline behind it
- Uncover the failed rollout
- Understand how a decision gets made
- Agree a specific next step
MockLive AI’s roleplay has 18 live voice calls — sales discovery, objection handling, negotiation, angry customers and manager feedback — each scored on a published four-axis rubric; the first call is free.
The library
18 calls. 8 kinds of conversation. Pick the one you keep getting wrong.
- minutes a call
- 12–20
- languages
- 47
- free call
- 1
The VP who took the meeting to be polite
Natasha · VP of Operations5 things they won't tell youRealistic15 minThe inbound lead with no problem behind it
Tom · Engineering Manager4 things they won't tell youVeteran20 minThe champion who can't get budget
Dana · Head of Support5 things they won't tell you- Next step booked
- Interest, no commitment
- Fobbed off with 'send me something'
- Stalled
"It's more than we expected"
Michael · Director of Risk4 things they won't tell youVeteran15 min"We're already using someone else"
Rachel · People Director4 things they won't tell you- Objection resolved, deal advanced
- Parked with agreement
- Still standing
- Conceded
The offer call
Helena · Hiring Manager4 things they won't tell youYour free first callVeteran15 minThe renewal they want 25% off
Claire · Head of Procurement4 things they won't tell youVeteran12 minAsking for the raise
Ruth · Director of Engineering4 things they won't tell you- Improved on the opening
- Held their position
- Conceded, traded badly
- Negotiated against themselves
Third outage this month
Gordon · Owner4 things they won't tell youVeteran12 minOur mistake, her data
Elena · Freelance designer3 things they won't tell you- Resolved and calm
- Calmer, still open
- Still angry
- Escalated
The strong performer who has slipped
Daniel · Senior Engineer4 things they won't tell youVeteran15 minBrilliant, and everyone dreads working with her
Sasha · Staff Engineer4 things they won't tell you- Understood, change agreed
- Heard but defensive
- Softened away
- Became a confrontation
The decision nobody wants
Ines · Staff Engineer3 things they won't tell youVeteran15 minThe promotion that went to someone else
Marcus · Senior Engineer4 things they won't tell you- Aligned
- Compliant, unconvinced
- Confused
- Credibility lost
The quiet account
Ellis · Director of Operations4 things they won't tell youVeteran15 minThe CFO on the line
Diane · Chief Financial Officer4 things they won't tell you- Renewal or expansion committed
- Plan agreed
- Pleasant, nothing moved
- Risk missed
The demo with the wrong person in the room
Farah · Head of Finance Operations3 things they won't tell youVeteran20 minThe approver who skipped every check-in
Lena · Director of Operations4 things they won't tell you- Bought in, next step agreed
- Impressed but unclear
- Overwhelmed
- Lost interest
Camera on, if you want
Run it like a video call, or keep the camera off. The call runs the same either way.
Replay, annotated
Watch the call back with the moment it turned marked on the timeline.
Coach mode or cold
Watch objectives tick live, or hide everything until the debrief.
Never the same call twice
A new run changes their mood and what they lead with.
Inside the product
Here are the screens you will see.
Four screens from one call: the brief before you dial, the call itself, the replay, and the debrief that lands the moment you hang up.
Negotiation · 12 min
The offer call
You are
A candidate who has just been made an offer after four rounds.
Where you are
Helena Brooks, the hiring manager, is calling with the offer: 96,000 base, standard equity, standard benefits. You told the recruiter early on you were looking for 115. You want the job.
What you already know
- — You said 115 to the recruiter in the first call.
- — The offer is 96 base.
- — You have a second process at final stage. Real, not certain.
You want: to improve the offer without damaging the relationship, and without negotiating against yourself.
The brief · your side of the story only. Helena's stays on the server.
The offer call
Helena · Hiring Manager
Helena
“Ninety-six is where we've landed. It reflects the level.”
You
“Okay. I mean, 112 is where I'd want to be, but honestly anywhere around a hundred would work for me, I'm flexible.”
Helena
“A hundred sounds much more workable. Let's call that settled — I'll get the paperwork over this afternoon.”
- Don't accept, and don't reject
- Counter with a number and a reason
- Hold the silence after the counter
- Leave better off than the opening
The call · she went quiet, the pause got filled, and she took the lower number
Watch it back
The moment it turned, marked on your recording
Camera on or off, every turn you spoke is a chapter. Jump to the one that cost you.
- 02:10You countered at 112, with a reason
- 04:12You filled the silence
- 04:31Helena closed at 100
The replay · your recording, with every turn you spoke marked as a chapter
Negotiation · run #1
The offer call
Read against what you were there to do, not against how you sounded. Every quote below is a line you actually said.
How it ended
Negotiated against themselves
Improved the other side's offer without being asked. Almost always happens in a silence.
3 of 6 objectives met
You countered well and you countered once. Then Helena went quiet for four seconds and you spent the next sentence lowering your own number by twelve thousand. She had room to 108 and never had to use it.
What you were there to do
Don't accept, and don't reject
“Thank you — I'm really glad the team felt that way. Can I ask a couple of things before I respond to the number?”
Counter with a number and a reason
“Given the scope we discussed and the 115 I mentioned to the recruiter, I'd be looking for 112.”
Hold the silence after the counter
You held it for about four seconds, then kept talking.
Explore the levers beyond base
Never asked what else was on the table.
Find out what is constraining her
Leave better off than the opening
100 base against 96. Met, narrowly, and for the wrong reason.
What Helena wasn't telling you
“I need an answer this week — the req closes at the end of the month.”
You got that by asking when she needed a decision.
Never came out
“The band for this level goes to 108. I've got room to move without asking anyone.”
“I can't go above the band, but I can do a signing bonus, an earlier review date, or an extra week of leave.”the one it turned on
“I have someone on the team on 104 who's been here three years.”the one it turned on
Where it turned
Helena had just said: “Ninety-six is where we've landed. It reflects the level.” Then nothing, for four seconds.
“Okay. I mean, 112 is where I'd want to be, but honestly anywhere around a hundred would work for me, I'm flexible.”
The silence was hers, not yours. You had already said your number with a reason. Anything you said next could only make it smaller, and it did: Helena took “around a hundred” as your real position and closed on it within a sentence.
Try
Say nothing. If the pause becomes unbearable, say: “I appreciate that. What would it take to get closer to 112?” Then stop again.
How you handled it
Scores come last on purpose. Put them first and people practise sounding good.
Next time, one thing
Say the number. Then say nothing, for as long as it takes her to speak.
The debrief · sample run · a quote appears only if it was said; nothing here is invented
Or bring the call you actually have
A generic buyer is a demo. A buyer who has read your one-pager is a tool. Paste yours, and the objections are about your pricing and your competitor, not somebody else's.
Every scenario the builder writes is checked before it runs: it has to hold things back, and each condition has to be a real question rather than “when the learner asks thoughtfully”. Share it by code and hand your team the call your team actually has.
Scenario builder
- Kind of conversation
- Objection handling
- Who picks up
- Head of Procurement
- Share code
- KR7T-M2XB
For teams
Your buyer. Your objections. Your pass bar.
Assign calls, run cold certifications where nothing shows on screen, and see which objective your team keeps missing. Then re-run it with exactly the people who missed it.
- Pass bar
- A winning outcome, never a score. A bar set on scores certifies exactly the rep this exists to catch.
- Cold by default
- Nothing ticks on screen during a certification. A visible checklist is a checklist to work down.
- What a coach sees
- The outcome, objectives met, four scores. Not the transcript, not the recording. Practice that is watched stops being practice.
What it costs
The first call is free and complete. After that, one monthly price, and you can cancel whenever you like.
Your first call
Free
The offer call, all twelve minutes, with the full debrief. Scored the same way a paid one is. Google sign-in, no card.
Take the free callAfter that
$29a month
Ten live calls every month, about $2.90 each. Every scenario, every language, the full debrief, and the findings that only show up across several calls.
Get Roleplay for $29 a monthCancel any time; a month's calls expire with the month. Priced in your own currency where we have a local price.
Rules this does not break
Better you read them here than find out on a call.
Nobody coaches you during the call
The moment a buyer says “good question” they stop being a buyer. Hints exist in coach mode; the counterpart never gives them.
They never break character
Including when you ask them to. Somebody who can talk the buyer out of being a buyer has practised nothing.
Nothing in the debrief is invented
A quote appears only if you said it. If an objective was not met, the report says so and cites nothing.
The companies are fictional
Ardent Systems, Northgate Logistics, Ashcombe Financial. Nothing about a real company is asserted as fact in any scenario.
You need a microphone
These are phone calls. A laptop or phone mic is enough, a quiet room helps, and the camera is optional.
Your transcript is yours
If a coach assigned you the call, they see the outcome and scores. The transcript and recording are yours to share deliberately, or not.
The call you're dreading is the one to practise. Take it tonight.
Questions people ask
Is the free call really the whole thing?
Yes. It is the offer call, all twelve minutes, with the full debrief. It is not cut short, because a call cut off at minute five did not work for reasons that have nothing to do with you. It runs at warm-up difficulty, which relaxes the two shallowest conditions and never the one the call turns on.
Do I have to work in sales?
No. Nearly half the library is written for a salary negotiation, a performance conversation, an angry customer, or a decision you have to announce. The scoring changes with the family: a support call is not graded on “structure”, because running an agenda at a furious person makes them angrier.
What if I'm not good at this yet?
The pressure moves both ways. It escalates when you handle it well and eases off when you are drowning, so a first call is never the hardest content in the product. Coach mode shows your objectives ticking off live, with a hint on request for anything still outstanding.
Is the same scenario the same call twice?
No. Each run gets a seed that changes the counterpart's mood and which objection leads. What stays the same is what they know and what you are there to do, so the second debrief can tell you what changed: “Last time: Conceded, traded badly. This time: Held their position.”
Can I run it in my own language?
Yes, in any of 47. Pick it in the lobby. The counterpart, the pressure and the scoring are the same in every one.
Does my manager see my transcript?
No. If a coach assigns you a call, they see the outcome, the share of objectives met, and the four scores. Not the transcript, not the recording, not the coached moments. You are told exactly that on the screen where you start the call.
Is this a subscription?
Yes, unlike the exam passes. Ten calls a month for $29, cancel any time, and a month's calls expire with the month. It is monthly because the findings that matter most, the thing you get wrong every time, take several calls to show up.