Part 2 cue cardEvents & experiences

Describe a problem you solved

The card rewards process. What you tried and abandoned is worth more than what finally worked.

The cue card

Describe a problem you solved.

You should say

  • what the problem was
  • when it happened
  • how you dealt with it
  • and explain what you learned from it

1 minute to prepare · up to 2 minutes to speak

How to fill the two minutes

Four beats, not four answers. The prompts on the card are a scaffold — a turn that flows past them scores better than four disconnected replies.

  1. The problem, stated precisely enough that its difficulty is obvious.
  2. Your first attempt, and why it failed.
  3. What you tried next, and how you arrived at it.
  4. The resolution, and what you'd do differently facing it again.

Vocabulary this card invites

Lexical resource is a quarter of your band, and band 7 explicitly allows the occasional wrong word — playing it safe with plain vocabulary is what keeps people at 6.

get to the bottom of

for diagnosing a cause

a stumbling block

for the specific thing blocking progress

work around

for solving without fixing

it dawned on me

for a realisation arriving gradually

trial and error

for iterative problem-solving

nip it in the bud

for catching a problem early

The trap on this card

Jumping straight to the solution.

The failed attempt is the best material on the card. Include it — narrative with a setback in it is easier to speak at length about.

A band 8 answer, and why it works

Read this to see the moves, not to learn the words. An examiner hears memorised answers every working day and it shows up in your fluency score — the hesitation pattern of someone reciting is nothing like the pattern of someone thinking. The details below are invented; yours should be your own.

The problem I'd describe is a fairly mundane one at work: our team's weekly report took someone an entire day to produce and nobody could remember why. I'd been there about four months, which is the useful window where you can still ask stupid questions. So I asked who read it. It turned out the answer was essentially nobody — it had been created for a manager who'd left eighteen months earlier, and it was still being produced every week because it always had been. Solving it wasn't technical at all. I spent two afternoons tracing who actually used which section, found that three people wanted three specific numbers, and replaced the whole thing with an email that takes about ten minutes. What I took from it is that a lot of problems aren't hard, they're just unexamined, and the thing that stops people examining them is the assumption that somebody must have already had a reason. Often nobody has.

What earns the band

What Part 3 asks next

Part 3 is loosely tied to your long turn, but the questions turn abstract — about people in general rather than about you. This card usually leads into:

How to handle the Part 3 discussion

Other events & experiences cards

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Speak this one out loud

Oliver will read you a card, wait out your preparation minute, and then say nothing at all for two minutes — which is the part you cannot rehearse alone. The report afterwards scores fluency, vocabulary, grammar and pronunciation separately. The first test is free.

This guide is written from the publicly published IELTS Speaking band descriptors, in our own words. For the official wording, see the British Council's band descriptors. MockLive AI is an independent practice tool and is not affiliated with IELTS, the British Council, IDP or Cambridge Assessment English.